Click & Collect

Happy to collect yourself? Save on shipping costs by picking up your order direct from our warehouse. Simply select the 'Pick Up' option when finalising your order. Our warehouses are based in Braeside, Victoria and Berrinba, Queensland.

BRAESIDE, VIC INSTRUCTIONS:

Address: 108 Boundary Road, Braeside VIC 3195. 

We are open for collections from 7:00am to 3:00pm Monday to Friday & 9:00am to 3:00pm on Saturday (excluding public holidays). Unfortunately, we cannot process customer collections outside of these hours.

Step 1: Wait to hear from us, when your item is ready we will send you an email notification and an SMS.

Step 2: When you arrive at our warehouse follow the directions from the image below and park in the designated click and collect bays.

Step 3: Once parked in a bay, do not get out of your car, simply call the following number (03) 9495 7604. Notify a staff member that you are here, and have your order number and ID ready.


 

BERRINBA, QLD INSTRUCTIONS:

Address: 5 Siltstone Place, Berrinba QLD 4117.

We are open for collections from 7:00am to 2:00pm, Monday to Thursday. 7:00am to 12:00pm, Friday (excluding public holidays). Unfortunately, we cannot process customer collections outside of these hours.

On arrival, please follow the following instructions as per vehicle type:


VEHICLES WITHOUT TRAILER
Step 1: Have your order confirmation email and ID ready
Step 2: Please drive into Pinnacle Warehouse Gate 3 via Silkstone Place
Step 3: Ring the bell at reception for someone to attend to you or call us using the number on your 'Your order is ready for pick up', so that we can help load your order
           
            
VEHICLES WITH TRAILER           
Step 1: Have your order confirmation email and ID ready
Step 2: Please drive and park on road side in Silkstone Place
Step 3: Call us using the number on your 'Your order is ready for pick up', so that we can give you further instructions for entry.